All your questions about Doksure.

You get a 14-day free trial with annual billing (7 days with monthly billing) on every plan, with no commitment. You can send real requests to your clients from day one, with your own document list.

No. Your client receives a link by email or SMS and uploads their documents from their phone or computer, without an account or an app. They can upload in several batches and follow the progress of their file.

No. Doksure handles the document exchange with your clients; you download the complete file in one click and move it into your usual tools. With the Pro plan, the Chrome and Outlook extension lets you use Doksure from your browser and your inbox.

Yes. You can export all your documents at any time. If you cancel, you keep access until the end of the current period and can download everything before deletion. In case of a major change or service discontinuation, we give you three months' notice.

You reject it in one click, with a reason: blurry photo, expired document, wrong file. Your client receives the reason and uploads the right document from the same link. You can also write to them in the file's messaging: your message appears in their space, next to the documents.

A document request is sent to a specific client, who receives their own upload link. A collection campaign relies on a single public link, shared by QR code, on your website or by email: every client who opens it gets their own private upload space. Campaigns are included in the Pro plan.

Yes. They can come back to the same link and see what is still missing. Every upload is saved in their private space.

Yes. Share a secure link protected by a password and an expiry date. The recipient does not need an account to open it.

Yes. As long as a document is missing, Doksure sends automatic reminders on a predefined schedule that is the same for every file: day 3, day 7 and day 15. By email on every plan, and by SMS on the Pro plan with SMS credits. You can enable or disable reminders for each request. They stop as soon as the file is complete.

On a predefined schedule, identical for every file: day 3, day 7 and day 15. They stop as soon as the file is complete. You can enable or disable them for each request.

With the Pro plan, your requests and reminders can also be sent by SMS. Each send uses one credit. Credits are sold in packs: 100 SMS for €15 excl. VAT, 500 for €70 excl. VAT, 1,000 for €120 excl. VAT.

The document is encrypted on your client's device, travels and stays encrypted, and is only decrypted in your workspace. In between, nobody can read it: neither our hosting providers nor Doksure.

No. Only your password, which we never store, can decrypt your documents.

Yes. You remain the data controller and Doksure acts as your processor. The data processing agreement is downloadable; the Enterprise offer includes an agreement signed with you.

On servers located in Europe, which only receive encrypted data.

By your password, never stored in plain text, and by two-factor authentication. The access history shows who opened which document, and when.

You keep access until the end of the current period and can export everything before deletion. In case of a major change or service discontinuation, we give you three months' notice.

Yes. You get a 14-day free trial with annual billing (7 days with monthly billing) on every plan, with no commitment, to send your first requests to real clients.

Standard covers the essentials for an independent professional: unlimited requests and shares, validation, messaging, email reminders and a client space in your colours. Pro adds collection campaigns, SMS sends and reminders, multi-user access, the Chrome and Outlook extension and the cropping tool.

With the Pro plan, each additional user costs €4 excl. VAT per month. The Enterprise offer provides volume pricing based on the number of users.

No. Document requests and secure shares are unlimited on every plan, with 1 TB of encrypted storage.

Online, from your account. You keep access until the end of the current period and can export all your documents.

It is designed for networks, franchises and groups: guided deployment, training, a signed data processing agreement, a dedicated contact, custom billing and volume pricing. Talk to an expert to get a quote.